award 19 broker of the year fewer than 25 employees

The Manulife Bank Award for Outstanding Customer Service by an Individual Office

“We’re not chasing awards – we just focus on doing what we love and doing the right thing” – Dalia Barsoum, Streetwise Mortgages


Delivering a consistent and exceptional client experience and providing customized advice have been the driving forces behind Streetwise Mortgages’ award-winning customer service. Streetwise has also invested in process engineering, technology, talent acquisition, training and investment market research, and has nurtured lender and partner relationships to deliver on its client service and advice promise.

“We continue to focus on innovation and client experience,” says Dalia Barsoum, Streetwise Mortgages’ president and principal broker. “We’re committed to coming to market with some cool stuff that will help our clients and continue to raise the bar.” So many mortgage businesses rely on referrals and client retention, and award sponsor Manulife Bank recognizes the hard work brokers put in to make the client experience unforgettable. “I think it’s very important to be great at your craft, which is making sure the customer is happy and well-serviced,” says Fiona Campbell, central region and mortgage broker director at Manulife.


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