Digital Innovator of the Year


 

This Award is given to the brokerage or network that has best harnessed technology and digital solutions to improve their business, aid their brokers, and leverage overall client experience over the last 12-18 months. This category looks at the brokerage’s or network’s use of digital platform/solution/resource/software/s such as (but not limited to) CRM, digital marketing, mobile technology, electronic document management, connectivity platforms, and collaboration tools.

Finalists will be invited to provide supporting documentation for submission to the CMA judging panel.

 

When judging this category, the following criteria will be considered:

 

  • overall use of digital platforms and technology solutions in the last 12-18 months, demonstrating positive outcomes
  • clear narrative demonstrating the needs identification process for implementation of the technology
  • alignment of the use of the technology with the organization’s broader goals
  • innovation in the types of technology used
  • efficiencies and cost-savings gained from use of technology
  • evidence of return on investment and impact on staff engagement and performance

 

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