Brokerage of the Year (Fewer than 25 Employees)


This award recognizes the brokerage operation with fewer than 25 staff (or full-time equivalents) that has displayed excellence over the past 12-18 months. The number of staff includes all loan writers and support staff across all company offices/branches. Finalists will be invited to provide extra submissions for the CMA judging panel such as client feedback, community-based work or lender testimonials.


When judging this category, the following criteria will be considered from the overall business perspective:


  • loan volumes
  • year over year growth
  • lead generation
  • client retention
  • conversion rates
  • customer service proposition
  • the business’ value proposition and strategy around stakeholder engagement
  • broker training and development



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